Volunteer Advocate Role Profile
|Main Purpose||To enter into a partnership with a disabled or vulnerable person who requires the support of an independent advocate to be enabled to speak up about their wishes, to be listened to and to access services as they require.|
|Responsible to:||Development Worker and Advocacy Partner
|Responsible for:||Maintaining advocacy partnership and recording of partnership|
|Good listener, non judgemental, good communication/interpersonal skills, organised, assertive, patient, represent others professionally, show initiative, objective, empower, willing to learn/train, good time keeper and investigative.
- To agree to respect confidentiality in the advocacy partnership in line with the Advocacy Matters Confidentiality policy.
- To agree to support the advocacy partner to speak up about an issue in their life.
- To agree to ensure the advocacy partner is at the centre of all volunteer advocacy work.
- To agree to empower the advocacy partner and where possible promote self advocacy.
- To always remember that advocates do not give advice but inform advocacy partners of the available options to enable the partner to make informed choices and decisions about their own life.
- To agree to focus on the Advocacy Plan and ensure this is reviewed.
- To agree to keep confidential written/digital/audio records regarding issues that arise i.e. telephone calls made/received, meetings attended etc.
- To agree to accompany the advocacy partner when needed to meetings, reviews and assessments.
- To agree to represent the advocacy partner and help safeguard their rights as a member of the community.
- To remain free and independent of statutory services and other agencies.
- Agree to maintain professionalism when carrying out Volunteer Advocate duties.
- To abide at all times by the Risk Assessment completed and signed by the Development Worker and Volunteer Advocate.
- To agree to attend training, reviews and volunteer events and any other relevant events.
- To agree to be punctual and ensure notice is given if an appointment cannot be kept.
- To always ensure that your own personal values and opinions are put to one side to represent the advocacy partner’s wishes.
- To deal with conflict if it arises.
- To be aware of the potential for conflicts of interest to arise within the Volunteer Advocacy role and make the Development Worker aware of this immediately if such a conflict arose.
- To seek advice and support from the Development Worker or other Advocacy Matters staff when needed.
- To maintain regular contact with the Development Worker.
- To maintain professionalism at all times when carrying out the duties within Volunteer Advocacy.
- To work at all times in accordance with Advocacy Matters policies and procedures.
- To report immediately to the Development Worker any situation where safeguarding may need to be raised to Birmingham City Council and/or the Police.
- To always check with the advocacy partner before contacting a third party about the individual.
- To represent and uphold the good name of Advocacy Matters when out in the community.
- To avoid dependency situations arising between the advocacy partner and volunteer.
For more information
Please contact the Volunteer Centre on 01922 619 840 or email email@example.com