Opportunities

Till Volunteer

As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!

Volunteer manager: Shop Manager
Where you will be based: Shop

Why we want you
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing
Undertaking shop related tasks agreed with the Manager, for example:
Chatting to customers, giving great service on the till.
Selecting, sorting, and pricing donated stock.
Visual merchandising: creating eye-catching window and in-store displays.
Accepting donations from members of the public, speaking to the donors and asking them a few questions..
Following clear instructions to label donations in order to maximise income.
This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need
We ask that you are reliable and on time for your volunteering
Full training and support is given for this role - no prior experience is required
Happy to be part of a team and collaborate effectively with others
Happy to speak with other people, and follow instructions to complete a task

What's in it for you
Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers

Disclaimer
Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

What happens next?
After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Links

Organisation

Oxfam GB- Aldridge

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:
Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as following instructions, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!