Opportunities

Communications Assistant x 2Maintaining, developing and enhancing communications and marketing strategies is a central focus of One Walsall’s wider strategic plan and business focus.

Role details and requirements

Purpose of the role

One Walsall provides infrastructure and support for the borough’s voluntary and community sector organisations, and brokerage for people seeking volunteering roles. We are an independent charity providing support to help local voluntary and community organisations develop and sustain their activities and engage residents in voluntary action. We are a small, energetic team committed to our aim of supporting a strong voluntary and community sector and inspiring local social action.

Maintaining, developing and enhancing communications and marketing strategies is a central focus of One Walsall’s wider strategic plan and business focus. 

Predominantly the role will be managing day-to-day communications requests which come from a diverse range of stakeholders. The post will work closely with the Communications Officer to produce content for social media channels and website, supporting the provision of information for e-newsletter and working on specific communications projects and events with colleagues and partners. The post also supports other members of the team to deliver effective messages and campaigns. Key attributes we are seeking from candidates include:

• Experience of using social media for promotion and marketing purposes, and a high degree of digital literacy and technical knowledge to develop our online presence

• Interpersonal skills to effectively communicate with a diverse range of people.

Creative flair and the ability to work under own initiative to achieve results

Specific duties

• To effectively manage the day-to-day communications and ensure timely distribution

• To manage and maintain online communications channels, focusing on social media platforms – Facebook, Twitter, LinkedIn and Instagram

• To support colleagues to develop engaging content for a range of communications channels.

• To support the Communications Officer with the development of content for the e-newsletter 

• To support the creation of printed marketing and promotional materials, liaising with external print and design organisations where required.

• To develop external partnerships and influence stakeholders to support the organisation’s campaigns.

• To help produce reports on the impact of the organisation’s campaigns and act on information as appropriate.

• Support the development of relationships with the local press and media.

General duties

• Contribute to the wider development of the organisation, contribute to staff meetings and work harmoniously with colleagues and external partners
• Understand and promote the priorities, activities and best interests of the organisation, and of the voluntary and community sector in Walsall.
• Engage in training, identify personal and professional development needs and continuously seek to refresh knowledge in relation to the job.
• Cooperate in the formulation and development of systems for monitoring and evaluating the work of the organisation.
• Treat with confidentiality any information about any organisation, its staff, trustees or clients that is sensitive, personal or private.
• Cover the work of colleagues during holidays or absences.
• Be aware of and adhere at all times to the organisation’s policies and procedures, including the organisation’s equal opportunities policies and with due regard for health and safety.
• Travel to all parts of the borough and the wider Black Country as appropriate to deliver the role.
• Work flexibly and be available for occasional out-of-hours working as appropriate.