Opportunities
Administrator
Role details and requirements
Introduction
As a social enterprise supporting individuals with neurodevelopmental (ND) conditions, we understand the importance of providing comprehensive support and services to our community. To ensure the smooth functioning of our organisation, we are seeking an individual who can fulfil the role of Admin Support, Monitoring and Evaluation, and Meet and Greet responsibilities. This role is crucial in ensuring that our operations run efficiently and effectively, while also providing a warm and welcoming environment for our participants.
Admin Support Responsibilities
Admin support involves a variety of tasks to help keep an organisation running smoothly.
This can include:
- Manage and organise administrative tasks such as filing, data entry, printing, photocopying and preparing a range of documentation.
- Assist in coordinating meetings, scheduling appointments, and maintaining calendars.
- Handle incoming calls and emails, responding to inquiries or redirecting as necessary.
- Maintain office supplies and equipment, ensuring they are well-stocked and in working order.
- Support the team by preparing reports, presentations, and other materials as required.
- Creating, organising, and maintaining documents and records, both electronic and physical.
- Entering and updating data in databases and spreadsheets.
- Ensuring the office supplies are stocked, managing office equipment, and overseeing the cleanliness and maintenance of the office.
- Scheduling, preparing agendas, taking minutes, and following up on action items.
Monitoring and Evaluation Responsibilities
Monitoring involves the ongoing observation and tracking of processes, projects, or programs to ensure they are on track and meeting objectives.
This can include:
- Develop and implement monitoring and evaluation frameworks to assess the impact and effectiveness of our services.
- Collect and analyse data to track progress towards goals and objectives.
- Generate reports and present findings to management and stakeholders.
- Identify areas for improvement and recommend strategies for enhancing our services.
- Collaborate with the team to ensure that data collection processes are efficient and accurate.
- Monitoring key performance indicators (KPIs) and other metrics to gauge progress.
- Preparing regular reports on progress, challenges, and outcomes.
- Ensuring that activities comply with policies, regulations, and standards.
- Checking that outputs meet quality standards and making adjustments as necessary.
Evaluation
Evaluation is the systematic assessment of the design, implementation, and outcomes of the project.
This can include:
-Conducting Formative Evaluation during the development or improvement of the service to improve its design and performance.
-Conducting summative evaluations after the completion of a program to assess its impact and outcomes.
-Collecting and analysing data to determine the effectiveness and efficiency of a the project.
-Gathering feedback from stakeholders to inform the evaluation and impact monitoring for reporting periods.
-Documenting and communicating the results of evaluations to stakeholders.
Meet and Greet Responsibilities
Meet and greet tasks involve interacting with clients, visitors, and new employees to create a positive first impression and ensure they feel welcomed.
This can include:
- Create a positive and welcoming atmosphere for clients, visitors, and staff.
- Greet and direct individuals as they arrive, providing necessary information and assistance.
- Manage reception area, including answering phone calls, scheduling appointments, and maintaining a neat and organised space.
- Ensure that all visitors sign in and out, maintaining security protocols.
- Assist with administrative tasks as needed
-Reception Duties: Greeting visitors and clients, answering questions, and directing them to the appropriate person.
- Organising and facilitating meet-and-greet events, networking sessions, and other social events.
-Providing excellent customer service to ensure visitors and clients have a positive experience.
-Combining these areas requires strong organisational skills, attention to detail, effective communication, and a proactive approach to managing tasks and interactions.
Qualifications and Skills
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy in completing tasks.
- Proficient in using office software and equipment, such as Microsoft Office Packages.
- Effective communication and interpersonal skills.
- Ability to handle sensitive and confidential information with discretion.
- Experience in data collection, analysis, and reporting is an asset.
- Knowledge or understanding of neurodevelopmental conditions is preferred, but not required.
Conclusion
The Admin Support, Monitoring and Evaluation, and Meet and Greet role is an integral part of our social enterprise. By fulfilling these responsibilities, you will contribute to the smooth functioning of our organisation and ensure that individuals with ND conditions receive the support and services they need. If you are passionate about making a difference and possess the necessary skills and qualifications, we encourage you to apply for this role. We look forward to welcoming a dedicated and compassionate individual to our team.
Overview of Volunteer Roles and Responsibilities
As a volunteer, you will have the opportunity to contribute in various ways, depending on your skills, interests, and availability. Some of the roles and responsibilities may include:
1. **Supporting Individuals**: Provide one-on-one support to individuals with ND conditions, assisting them in various activities such as socialising, learning, and participating in our activities.
2. **Assisting with Workshops and Events**: Help in organising and facilitating workshops, training sessions, and social events for individuals with ND conditions and their families.
3. **Administrative Support**: Assist with administrative tasks such as data entry, filing, and organising documents to ensure smooth operation of our services.
4. **Fundraising and Outreach**: Participate in fundraising activities and help raise awareness about our organisation and its mission through various channels, including social media and community outreach.
5. **Skills-based Volunteering**: If you have specific skills such as graphic design, web development, or photography or any other skill you have, you can contribute by utilising your expertise to enhance our organisation's materials and online presence.
Overview of Volunteer Requirements
To become a volunteer with our organisation, we ask that you meet the following requirements:
1. **Passion for Inclusion**: A genuine passion and commitment to promoting inclusion and supporting individuals with ND conditions.
2. **Reliability and Commitment**: Dedicate a consistent amount of time each week or month, depending on your availability. This will ensure continuity and reliability in the support you provide.
3. **Respect and Empathy**: Treat all individuals with respect, empathy, and understanding, recognizing and valuing their unique abilities.
4. **Clear Communication**: Possess good communication skills to effectively interact with individuals with ND conditions, their families, and our team members.
5. **Background Checks**: Some volunteer roles may require you to undergo a background check to ensure the safety and well-being of the individuals we serve.
Application Process
If you are interested in becoming a volunteer with our social enterprise, please follow the application process outlined below:
1. **Application Form**: Complete the volunteer application form provided. It will include questions about your skills, interests, availability, and why you are interested in volunteering with our organisation.
2. **Interview**: If your application is shortlisted, you will be invited for an interview to discuss your interests, skills, and availability further. This will also be an opportunity for us to learn more about you and answer any questions you may have.
3. **Reference Checks**: We may contact the references provided in your application form to learn more about your character, reliability, and suitability for the volunteer role.
4. **Training and Orientation**: If selected, you will receive training and orientation to familiarise you with our organisation, services, and the specific volunteer role you will undertake.
5. **Volunteer Agreement**: Once you have completed the application process and been accepted as a volunteer, you will be asked to sign a volunteer agreement, outlining the expectations, responsibilities, and code of conduct.
USG CIC Volunteer Trial Period
Welcome to our social enterprise that supports individuals with neurodevelopmental (ND) conditions! We greatly appreciate your interest in volunteering with us. To ensure a good fit and commitment from both parties, we have established a volunteer trial period. This period allows us to assess your skills, passion, and dedication, while also giving you an opportunity to understand our organisation's mission and values. In this document, we will outline the details of the volunteer trial period and what you can expect.
Purpose of the Volunteer Trial Period
The volunteer trial period serves multiple purposes. Firstly, it allows us to evaluate your skills and suitability for the volunteer role you are interested in. We want to ensure that you have the necessary qualifications and capabilities to effectively contribute to our social enterprise. Additionally, it gives you an opportunity to experience the work environment, get to know our team, and determine if our organisation aligns with your personal objectives and interests.
Duration of the Volunteer Trial Period
The trial period for our volunteers typically lasts for a specified duration, which may range from four to six weeks. The exact length of the trial period will be discussed and agreed upon during the initial interview or orientation process. This time frame allows us to assess your performance and commitment over a reasonable period while giving you sufficient time to understand our organisation and the nature of your volunteer role.
Expectations and Responsibilities
During the volunteer trial period, we expect you to fulfill the same responsibilities and commitments as a regular volunteer. This includes attending scheduled shifts, completing assigned tasks, and adhering to our organisation's policies and procedures. We encourage you to actively engage with our team, ask questions, and seek guidance when needed. Additionally, we appreciate your feedback and suggestions to help us improve our services.
Evaluation and Feedback
At the end of the trial period, we will conduct an evaluation to assess your performance and suitability for the volunteer role. This evaluation may include feedback from staff members, your supervisor, and any individuals you have interacted with during your time with us. We will provide you with constructive feedback and discuss whether the volunteer role is a good fit for you. If both parties agree that the trial period was successful, you will be welcomed as an official volunteer within our organisation.
Benefits of the Volunteer Trial Period
The volunteer trial period benefits both the volunteer and our organisation. For volunteers, it offers an opportunity to understand the responsibilities and expectations of the role before fully committing. It allows you to explore your passion for supporting individuals with neurodevelopmental conditions and determine if our social enterprise is the right fit for you. For our organisation, the trial period ensures that we select committed individuals who align with our mission, values, and goals.
Conclusion
We believe in creating a positive and supportive environment for all our volunteers, including those who support individuals with neurodevelopmental conditions. The volunteer trial period is an essential step in ensuring a successful and mutually beneficial partnership. We appreciate your willingness to participate in this trial period and look forward to working with you to make a difference in the lives of those we support.